Seller Resource & FAQ Center
Everything you need to sell with confidence
Use this hub to learn how to set up your store, optimize your listings, understand our policies, and quickly find answers to common questions—so you can focus on growing your sales.
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Short on time? Start with the "New Seller Checklist" below for a fast, step‑by‑step setup.
Property Seller Preparation Checklist
- ID (government-issued)
- Deed/title documents and proof of ownership
- Keys and access instructions
- Utility accounts and account numbers
- Mortgage or loan payoff information (lender name, loan number, current balance)
- Contact information for any liens or encumbrances
How As-Is REI Works
We evaluate your property quickly and present a straightforward cash offer—no repairs required.
- Submit property details
- We evaluate and make an offer
- Close on agreed terms
Foreclosure & Distressed Property Resources
This information is for general informational purposes only and is not legal advice. For specific legal guidance, consult an attorney or housing counselor.
- HUD Housing Counseling
- CFPB: Avoiding Foreclosure
- Oklahoma Housing Finance Agency
- Legal Aid Services of Oklahoma (legal aid hotline)
- VA Housing Assistance
- Contact your local veterans service office for additional support
New Seller Setup in 10 steps
Use this checklist to go live quickly and avoid the most common setup mistakes.
- Create your seller profile and verify your identity
- Add payout details and tax information
- Configure shipping, handling time, and return preferences
- Create at least 3 high‑quality listings
- Enable notifications in the Seller app
Download the full checklist as a PDF or walk through it interactively from your dashboard.
Proven best practices from top sellers
These simple habits separate consistent, high‑performing sellers from the rest of the marketplace.
Optimize for search
- Use buyer language in titles & bullets
- Fill in all relevant attributes and tags
- Refresh low‑view listings every 30 days
Respond fast to buyers
- Aim to reply within 12 hours (or faster)
- Use saved replies for common questions
- Move sensitive issues to in‑app messaging
Protect your rating
- Under‑promise and over‑deliver on handling times
- Add buffer stock to avoid cancellations
- Follow up after delivery to resolve issues early
Frequently asked questions
Answers to common questions for distressed or off‑market property owners.
How quickly can you make an offer?
Typically within 24–72 hours after we receive property details and access.
Do you buy properties with liens or back taxes?
We consider properties with liens or back taxes; provide details so we can evaluate title and options.
Will I need to make repairs?
No — we buy as-is; repairs may affect the offer amount.
Do you work with veterans or need VA documentation?
Yes; we can guide required documents and resources for veterans.
Can you help with foreclosure or back payments?
We may be able to help or discuss options; share details so we can advise next steps.